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Account reset

anyone will tell me what to do.....after submitting a request to miniclip team.....then i received a message in gmail where they say give these details like unique id , email , date of creation , nd etc etc.....nowi dont understand where i hv to send tht details to tht mail or in a new reqst........neither we have came to know the status of the request....plx make a vedio of contacting miniclip.....or create an option inside the game as help nd support which may easy to contact plz sought out my issue many years it will take to reset a account........i hardly have sent 5-15 reqst to response.......


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